We see our service as a sign of appreciation.
For you and your products.

Are you responsible? Especially when things get stuck or don't work? We value your performance and take the pressure off you in every way. Whether maintenance, servicing, spare parts or training for your staff: Waldner Service ensures maximum reliability and maintains the optimal use and longevity of your products. Preserving value and sustainability – often for decades.

Would you like to find the right contact person for your service request?

Any questions?

Call us on our service hotline +49 7522 986 7888 or

The Waldner Service

One contact person 
for all questions

One contact person
for all questions

Only what you 
really need

Only what you
really need

Many years of 
service experience

Many years of
service experience

Maintenance of 
third-party products

Maintenance of
third-party products

Fume Hood Master

Digital Services

Fume Hood Master

Competent digital service with the Fume Hood Master. In the event of a fume hood malfunction, the initial diagnosis can be made in no time at all with the Fume Hood Master, guided by an external Waldner expert.

Learn more

Digital Services

3D Measurement

The 3D laser scanner enables a fast, easy and exact measurement of rooms through real-time scans in very short time. What used to take several hours is now done within minutes.

Learn more
3D Measurement
Waldner Service Seal

Helpful information

Maintenance instructions

Need to have safety-related laboratory equipment serviced and inspected? Find out which regulations and guidelines require annual inspections and ensure that your laboratory equipment is always in good working order and serviced in accordance with regulations.

Learn more

Find your local contact person

Germany

Laboratory systems

Roland Huchler

Roland Huchler
Leader Service Center
T: +49 7522 986 498
M: +49 1717610729
F: +49 7522 986 79 498
maintenance.lab@waldner.de

Divisions:
Service & Maintenance

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Bernd Brauchle

Bernd Brauchle
Leader Parts & Solutions
T: +49 7522 986 322
M: +49 15120446918
F: +49 7522 986 79 322
parts.lab@waldner.de

Divisions:
Parts & Solutions, Laboratory Furniture, De- and Reinstallation, Modernisations

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Joachim Ott

Joachim Ott
Leader Training & Support
T: +49 7522 986 639
M: +49 175 432 9830
F: +49 7522 986 79 639
service.lab@waldner.de

Divisions:
Support & Training

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Karin Kempter

Karin Kempter
Planning and Scheduling
T: +49 7522 986 243
F: +49 7522 986 79 243
field_services.lab@waldner.de

Divisions:
Planning and Scheduling

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Marcel Glase

Marcel Glase
Area Field Service Manager
M: +49 1707613984
marcel.glase@waldner.de

Divisions:
Area Field Manager Service technicians Germany Middle

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Markus Noack

Markus Noack
Area Field Service Manager
M: +49 1718652867
markus.noack@waldner.de

Divisions:
Area Field Manager Service technicians Germany South

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Sascha Günther

Sascha Guenther
Leader Field Service
M: +49 15146733183
sascha.guenther@waldner.de

Divisions:
Head of Field Service / Area Field Manager Service technicians Germany North

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Ulrich Loehr

Ulrich Loehr
Service Manager
T: +49 7522 986 464
M: +49 151 542 655 84
F: +49 7522 986 79 464
ulrich.loehr@waldner.de

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Bild von Joerg Meier

Joerg Meier
Area Field Service Manager

M: +49 15114791917
joerg.meier@waldner.de

Divisions:
Area Manager Service Technician Northern Germany

Timezone:
GMT+1
Office hours:
Mon-Fri 7:30 - 16:30

Haidoesch 1, 88239 Wangen
Website

Australia

Lab Systems Group

George Skourtis

George Skourtis
Service Manager
T: +61 397 392 700
M: +61 417 389 334
george@labsystemsgroup.com.au

Divisions:
Service, Maintenance, Parts, technical support, customer complaints

Timezone:
GMT+10
Office hours:
Mon.-Thu. 08:30–17:00 / Fri. 08:30–15:30

24 Melba Ave, 3140 Lilydale, Victoria
Website

China

WALDNER Technology Co. Ltd.

Yaoyang Sun

Yaoyang Sun
Service Manager
T: +86 21 31186808
M: +86 18321818937
Yaoyang.Sun@Waldner.de

Jurisdictional area:
China

Divisions:
Service & Maintenance, Parts & Solutions, Support & Training, Planning and Scheduling

Timezone:
GMT+8
Office hours:
Mon-Fri 9:00 - 18:00

Hai Shanghai New City No. 990 Dalian Road, 200092 Shanghai-Yangpu
Website

Indien

WALDNER INDIA PVT.LTD

Ankit Patel

Ankit Patel
Service Manager
T: +91 222 824 23 33
M: +91 730 445 68 09
ankit.patel@gdwaldner.com

Divisions:
Service & Maintenance, Parts & Solutions, Planning and Scheduling

Timezone:
GMT+5
Office hours:
Mon-Fri 9:00 - 18:00

4E, 4th Floor, Court Chambers / 35 - Sir V Thackersey Marg (New Marine Lines), 400020 Mumbai
Website

Italy

Waldner Srl

Stefano Bassi

Stefano Bassi
Service Manager
T: +39 039 2497977
M: +39 34 87619802
F: +39 039 2494262
stefano.bassi@waldnersrl.com

Divisions:
Service & Maintenance, Support & Training, Planning and Scheduling

Timezone:
GMT+1
Office hours:
Mon-Fri 8:30 - 17:00

Via Friuli 7, 20853 Biassono (MB)
Website

Raffaele Lisandri

Raffaele Lisandri
T: +39 039 2497977
M: +39 34 23009169
F: +39 039 2494262
raffaele.lisandri@waldnersrl.com

Divisions:
Service & Maintenance, Support & Training

Timezone:
GMT+1
Office hours:
Mon-Fri 8:30 - 17:00

Via Friuli 7, 20853 Biassono (MB)
Website

Katia Balesini

Katia Balesini
Service Assistant
T: +39 039 2497977 int. 25
M: +39 34 07627654
F: +39 039 2494262
katia.balesini@waldnersrl.com

Divisions:
Parts & Solutions, Planning and Scheduling

Timezone:
GMT+1
Office hours:
Mon-Fri 8:30 - 17:00

Via Friuli 7, 20853 Biassono (MB)
Website

Netherlands

WALDNER Benelux B.V.

Ron Vlug

Ron Vlug
Service Manager
T: +31 85 040 29 30
service@waldner-benelux.nl

Jurisdictional area:
Belgium, Netherlands, Luxembourg

Divisions:
Service & Maintenance, Parts & Solutions, Support & Training, Planning and Scheduling

Timezone:
GMT+1
Office hours:
Mon-Fri 8:00 - 16:30

Meerheide 112, 5521 DX Eersel
Website

Switzerland

WALDNER AG

Odile Richter

Odile Richter
Service Manager
T: +41 55 653 50 06
odile.richter@waldner-ag.ch

Jurisdictional area:
Swiss

Timezone:
GMT+1
Office hours:
Mon-Fri 8:00 - 17:00

Tunnelstrasse 5, 8732 Neuhaus SG
Website

Singapore

WALDNER Pte Ltd

Lit Phen Tu

Lit Phen Tu
APAC Service Manager
M: +6583238214
litphen.tu@waldner.de

Jurisdictional area:
APAC

Divisions:
Service & Maintenance, Parts & Solutions, Support & Training, Planning and Scheduling

Timezone:
GMT+8
Office hours:
Mon-Fri 9:00 - 18:00

25 International Business Park, #01-65/66 German Centre, 609916 Singapur
Website

Spain

LABORTECH WALDNER S.L.

Sergio Guerrero

Sergio Guerrero
Service Manager
T: +34 913758452
sergio.guerrero@waldner.com.es

Divisions:
Service & Maintenance

Timezone:
GMT+1
Office hours:
Mon-Fri 8:15 - 18:00 Fri 8:15 - 15:00

Miguel faraday n20, 28906 Getafe (Madrid)
Website

Carlos Arenas

Carlos Arenas
T: +34 913758452
carlos.arenas@waldner.com.es

Divisions:
Parts & Solutions

Timezone:
GMT+1
Office hours:
Mon-Fri 8:15 - 18:00 Fri 8:30 - 18:00

Miguel faraday n20, 28906 Getafe (Madrid)
Website

United States

WALDNER Inc.

Louis Paiva

Louis Paiva
Service Manager
T: +1 857 776 6685
M: +1 857 770 8944
F: +1 617 273 8001
louis.paiva@waldner-inc.com

Jurisdictional area:
North, Central & South America

Divisions:
Service, Maintenance, Parts, technical support, customer complaints

Timezone:
GMT +4
Office hours:
Mon. - Fri. 8:00 - 16:30

46 Arlington Street, MA 02150 Chelsea
Website

United Arab Emirates

WALDNER

Natallia Di Martino

Natallia Di Martino
Service Manager
T: +971 445 04 167
F: +971 445 04 168
Natallia.DiMartino@Waldner.de

Divisions:
Service & Maintenance, Parts & Solutions, Support & Training, Planning and Scheduling

Timezone:
GMT+4
Office hours:
Sun-Thu 9:00 - 18:00

offices 906-7, 9th floor, Al Thuraya Tower 1, 502454 Dubai Media City, P.O. 502454
Website

Other countries

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